Contact us
We're here to help with questions about Mosswhisper candles, orders, delivery, returns, fragrance selection, or candle care. Our support team aims to provide clear and practical assistance during business hours.
Address
Mosswhisper
WANG KWONG HK TRADING LIMITED
FLAT/RM C 16/F
SKYLINE TOWER
18 TONG MI ROAD
MONGKOK KL, HK
Customer Support Hours
Monday through Friday
9:00 AM to 6:00 PM Eastern Time
If you have already placed an order, include your order number and the email address used at checkout. For a cracked vessel, damaged product, missing item, or incorrect order, include clear photos of the candle, packaging, and shipping label. We aim to reply within 1–2 business days.
Please do not send a return to the business address without authorization. Approved returns must follow the instructions provided by our support team.
Company Information
Mosswhisper is operated by WANG KWONG HK TRADING LIMITED.
Website: mosswhisper.com
Email: service@mosswhisper.com
Registered Business Address:
FLAT/RM C 16/F
SKYLINE TOWER
18 TONG MI ROAD
MONGKOK KL, HK