Legal Notice
Last updated: September 10, 2026
This Legal Notice identifies the operator of the Mosswhisper online store and provides important information about the use of the website and its content.
Website Operator
Brand / Store: Mosswhisper
Operated by: WANG KWONG HK TRADING LIMITED
Registered Business Address:
FLAT/RM C 16/F
SKYLINE TOWER
18 TONG MI ROAD
MONGKOK KL, HK
Email: service@mosswhisper.com
Purpose of This Website
This website presents Mosswhisper products, store information, customer-service resources, and online purchasing functions.
Access to the website is subject to this Legal Notice, our Terms of Service, Privacy Policy, Shipping Policy, and Returns and Refunds Policy.
Product Information
We make reasonable efforts to present product descriptions, fragrance notes, materials, dimensions, colors, and approximate burn times accurately.
Fragrance perception is subjective, and minor variations in color, texture, finish, or appearance may occur because of lighting, screen settings, temperature, natural materials, and normal production tolerances.
Candle Safety
Candles involve an open flame and must be used responsibly. Never leave a burning candle unattended.
Keep it within sight and away from children, pets, drafts, vibrations, and flammable objects. Place it upright on a stable, heat-resistant surface, trim the wick as directed, follow the product warning label, and extinguish it before leaving the room or going to sleep.
Do not light a candle in a cracked or damaged vessel, move it while the wax is liquid, or continue burning after the remaining-wax limit shown on the product label has been reached.
The product label and any supplied care instructions take priority over general guidance on the website.
Intellectual Property
Unless otherwise stated, the website’s text, photographs, product presentation, graphics, logos, trade dress, and layout are owned by Mosswhisper, WANG KWONG HK TRADING LIMITED, their affiliates, or their licensors.
They may not be copied, republished, distributed, modified, or used commercially without prior written permission, except as permitted by law.
Third-Party Services and Links
The store may use or link to third-party services, including Shopify, payment providers, carriers, analytics services, and social platforms.
Those services are governed by their own terms and privacy practices. A link does not necessarily mean that we endorse or control the third-party website or service.
No Professional Advice
Website content is provided for general product and shopping information. It is not legal, medical, health, fire-safety, or other professional advice.
Customers should follow product warnings and seek qualified advice when their circumstances require it.
Liability and Consumer Rights
To the maximum extent permitted by law, we are not responsible for indirect, incidental, special, consequential, or punitive loss arising from use of the website or misuse of a product.
Nothing in this Legal Notice excludes or restricts a statutory guarantee, remedy, or consumer right that cannot lawfully be excluded or restricted.
Applicable Terms and Updates
If this Legal Notice conflicts with a mandatory law, that law applies to the extent of the conflict.
We may update this notice by posting a revised version and changing the Last updated date. Continued use after the revised notice takes effect is subject to applicable law.
Contact
Questions about this Legal Notice or the website may be sent to service@mosswhisper.com.
The store is operated by WANG KWONG HK TRADING LIMITED.
Company Information
Mosswhisper is operated by WANG KWONG HK TRADING LIMITED.
Website: mosswhisper.com
Email: service@mosswhisper.com
Registered Business Address:
FLAT/RM C 16/F
SKYLINE TOWER
18 TONG MI ROAD
MONGKOK KL, HK